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  1. #1
    Prolific Poster See_Mos's Avatar
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    Default Log in problems again.

    Not a major problem and it's probably a coincidence but since the advertisements started to appear when I first open the Proton web page and click on User Name I no longer get my saved user name popping up instead I have to click on the Log In then the log in page opens and I can log in from there as usual.

    Using W7 and Firefox 63.0.3
    My RAM is failing

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  • #2
    Administrator-01 Lester's Avatar
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    Default Re: Log in problems again.

    As afr as i know nothing has changed with the login process.

    The adverts certainly dont affect log in

    does anyone else have this issue,

    i'll look into it
    Lester Wilson
    ---------------------------------
    Crownhill Associates Limited
    www.crownhill.co.uk
    Tel: +44 1353 749990
    Fax: +44 1353 749991
    lester@crownhill.co.uk
    ----------------------------------

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    Senior Member Stephen Moss's Avatar
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    Default Re: Log in problems again.

    I cannot say I have noticed any log in issues since ADs were introduced.
    I occasional encounter them, either my saved name and password not appearing in the boxes or being rejected and getting the login page. For the former re-entering my details usually solves the issue and for the latter going back and trying again usually solves it. I have encountered this when using IE, Edge and Chrome (current browser) so it is not appear to be browser specific, I think it is just down to an occasional data corruption/sequencing issue - it does not happen enough to be an real problem.

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    Administrator John Drew's Avatar
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    Default Re: Log in problems again.

    Stephen, I don't know if it's bad practice but I never log out, just go to another site or close my browser. When I go back to the forum I don't have to log in ever. I guess it's a cookie doing that.
    John

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    Administrator-01 Lester's Avatar
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    Default Re: Log in problems again.

    If you check the remember me box when you log in, we place a session cookie on your machine, so that when you return, we automatically allow access .

    If you log out we forget you and when you come to log in again, we have no knowledge of you. If your browser shows a name, its a remnant left in your browser from the previos sessiuon.
    Lester Wilson
    ---------------------------------
    Crownhill Associates Limited
    www.crownhill.co.uk
    Tel: +44 1353 749990
    Fax: +44 1353 749991
    lester@crownhill.co.uk
    ----------------------------------

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    Prolific Poster See_Mos's Avatar
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    Default Re: Log in problems again.

    I don't log out, just close the page and move on. It could be a Firefox thing as I just noticed that if I right click over the box a menu drops down and there is the option there to fill in the user name and that worked.

    I wish they wouldn't keep changing things.
    My RAM is failing

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    Prolific Poster joesaliba's Avatar
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    Default Re: Log in problems again.

    Using Edge I never log out and never had a login issue.
    Regards

    Joseph

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  • #8
    Prolific Poster normnet's Avatar
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    Default Re: Log in problems again.

    Quote Originally Posted by joesaliba View Post
    Using Edge I never log out and never had a login issue.
    Me either with Chrome

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